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Foot Relief Liquid Filled Shoe Insoles come
with a one year standard warranty or a two year warranty against
defects. By default all insoles come with a one year
standard warranty that starts from the date written on your insole package. At any time during the first year of wear
if you experience a loss
of fluid you may send both insoles along with your original package to the address below.
Foot Relief Insoles
Distribution Center
12310 Mundy Lane
Lodi, CA 95240
Please include a return
address with all transactions.
Starting November 15th 2008 all insoles
sold on or after this date are now eligible to be covered under
our Two Year Manufacturer Warranty against defects. In
order to be eligible for the Two Year Warranty, registration
is required.
Failure to register for the extended warranty
within one year from the date stamped or written on your
original package will void the extended two year warranty offer
and you will no longer be eligible to register unless you
purchase another pair of new insoles.
All warranty replacement requests must be
accompanied by the original package
with an unaltered date written clearly on the package in order
to receive a replacement. Any indication that this date
has been altered will be grounds for denial of warranty service.
All extended warranty registrants must agree to
receive email correspondence including promotional emails from
Foot Relief Insoles in order to qualify for the extended
warranty.
To avoid paying
full retail after the warranty period has expired, do not discard damaged or worn
insoles. You may trade-In damaged insoles for replacement by sending
your damaged or worn insoles plus $27.49 + $3.75
shipping and handling to:
Foot Relief Insoles
Distribution Center
12310 Mundy Lane
Lodi, CA 95240
Please include a return
address with all transactions.
Please
wait 10-14 days after sending us your damaged or defective insoles before
contacting customer service in order to ensure sufficient time
for replacement.
Size exchange only for insoles that have not been worn.
Foot Relief shoe insoles absorb moisture
and perspiration therefore are considered a personal wear item
and no
refunds will be given for worn insoles.
Most customer support issues regarding
damaged or defective insoles can be
resolved by sending both insoles along with the original package
to the address below:
Foot Relief Insoles
Distribution Center
12310 Mundy Lane
Lodi, CA 95240
Please include a return
address with all transactions.
If you
have lost the original package
please contact customer service by clicking
here. Fill out the form the link takes you to and
we will respond with additional warranty support. |
Trade in your liquid filled or
Gel shoe insoles from any other manufacturer and receive a pair of
Foot Relief Insoles at the discounted price of
$27.49 + $3.75 shipping
and handling. Send both insoles and payment to:
Foot Relief Insoles
Distribution Center
12310 Mundy Lane
Lodi, CA 95240
Be sure to include a return
address with all transactions.
Additional Information:
Foot Relief Insoles values your business.
We are committed to keeping our customers satisfied. The
Quality of our
insoles is constantly improving. Our goal is to achieve
the most comfortable feel while giving our customers one of the
most durable insoles among all liquid and
gel filled
shoe insoles on the market.
Foot Relief Insoles is committed to delivering a quality
product to our customers. However, as with any personal
wear product, a number of factors can result in varying lengths
of product life.
Foot Relief Insoles has an outstanding track record of
durability with a replacement rate of about 1-3 insoles out of
every 1000 pair sold over the last year for our new, more
durable model. Although we cannot accurately foresee how each customer will wear
or use our insoles which makes the exact lifespan of our product
nearly impossible to determine, most insoles should last an
average of 1-2 years or longer. This is why we remain
committed to keeping our customers satisfied by offering our
unconditional
One Year Warranty and our extended Two Year Warranty. We hope this commitment to service
will allow us your continued business and support.
Thank You,
Foot Relief Insoles |
