Please Read Carefully

This RMA form is for Warranty Replacement of defective or damaged insoles only.  For refund requests click here for the RMA Refund Request Form.

To be eligible for a Warranty Replacement you must fill out the RMA form on this page and agree to the Warranty Replacement Terms of Service.  Once we receive by postal mail delivery, your insoles, warranty card or dated Proof of Purchase document, applicable payment, and a copy of the RMA form results (found in your email once you hit the submit button), you will receive a replacement pair of insoles within 2-4 weeks.

You must postmark your insoles on or before 365 days (One Year) from the date of purchase for insoles covered under the One Year Warranty, 730 days (Two Years) from the date of purchase for insoles covered under the Extended Two Year Warranty, or 1095 days (Three Years) from the date of purchase for insoles covered under the Extended Three Year Warranty.  The date of purchase is hand written on the warranty card (Inside the Original Insole Package).  Customers who purchased the insoles at a retail outlet who do not have a hand written date on the warranty card must include a copy of a sales receipt or a copy of the credit card statement showing FOOTRELIEFINSOLES and a date in the transaction description.

Please fill out the form below.  After you click the submit button you will receive a copy of the RMA form results by email.  You must print the RMA form results from your email and send a copy with your warranty replacement request.  Please check your spam and junk folders before contacting us if you do not receive a copy of the completed RMA form results.